Using Manufacturer Warranty Failure Data (Not) | exida

exida Recorded Webinars

Using Manufacturer Warranty Failure Data (Not)

Recording Date: August 2018

For decades manufacturers have been using their customer return data to estimate failure rates for their products. exida also uses this data but only for comparison and validation purposes. This webinar will show the result of several of our recent warranty failure calculations and the comparison to the corresponding FMEDA prediction for the same product. We will show how the data is useful for calibrating a component database. We will show why warranty data is not a useful method for realistic failure rates used for safety verification calculations.

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About the Presenter:

Loren Stewart, CFSE

Loren Stewart Loren Stewart graduated from Virginia Tech with a BSME. She has over 10 years of professional experience. She currently works for exida consulting as a safety engineer, focusing on the mechanical aspects of their customers. Along with assessing the safety of products and creating FMEDAs and reports, she researches stiction and is creating a database for the 2H initiative according to IEC 61508.